The delivery rate at Pgeon depends upon your location and the per kg weight of your parcel. Plus, how urgently do you need it to be delivered? Please visit the Pgeon courier rates page for a complete list of charges by clicking here

Kindly mention your location for the custom answer. Or here, check Pgeon’s list of Express delivery locations for a brief explanation. Plus, if you’re looking for a free home pickup service, they offer that too!

If you’ve entered a parcel tracking code and it’s not working, there can be three main reasons.

  1. You’ve entered the wrong code (try again without dashes or commas)
  2. The server is down due to heavy traffic
  3. The system is facing some technical issues

If your tracking verification has failed, there are a number of reasons for it.

  1. Check your wifi/mobile data connection and see if it’s working properly
  2. The system might be facing some technical issues
  3. You’ve entered a wrong tracking ID

It takes an average of 1 to 5 days, depending upon your location and the kind of service you’ve chosen. Plus, for orders within the city, Pgeon usually delivers within 1 to 2 business days. While it takes an average of 4 to 5 days for an out-of-city delivery.

You can check the status of your parcel at Pgeon’s official website. There, a search bar/tracker system is given, enter your unique CN number in that system, and the information regarding your parcel location will reflect on the screen.

If you want Pgeon to pick up a package from your home and deliver it to your desired place, call Pgeon Customer Care at +604-2023146 or email Pgeon services. And then you can track your order through Pgeon’s official website. For more information, click here.

It takes an average of 1 to 2 business days if the order is from within the city. Otherwise, it normally takes 4 to 5 days for Pgeon to deliver your parcel out of the city.

If you want to reschedule your Pgeon delivery, contact the main Pgeon office within 24 hours of your order. Contact customer support at this email [email protected] and provide them with your tracking ID, and they’ll reschedule your delivery at the most convenient date.

Well, there can be a number of reasons for your parcel not being delivered. Have you checked your shipment status? Does it say delivered? If yes, then the courier driver maybe has inserted the wrong information or maybe delivered it to the neighbors. Call Pgeon’s main office for the inquiry at +604-2023146.

No, unfortunately, Pgeon doesn’t have any such policy. You won’t get a refund for a returned parcel. However, if your shipment is in the pre-transit state, then there are chances that you’ll get a refund. Otherwise, it’s a No.

In that case, if the shipment has not already been dispatched, contact the shipper, and they’ll change the address. Or otherwise, your order is sent back to the return address when there’s no one to claim it.

If you still need any help you can contact Pgeon Customer Care at +604-2023146.

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