Sending an important parcel or document? Unsure whether to pick pgeon Courier’s standard pgeon Delivery or premium pgeon Prime service? This comprehensive guide examines how the two options differ to help you decide.

pgeon Courier is one of Malaysia’s top express delivery providers with extensive logistics infrastructure. They offer multiple services based on delivery timelines and customization needs.

When Should You Choose pgeon Delivery

pgeon Delivery is pgeon’s regular express courier service for domestic shipments across Malaysia. It offers reliable point-to-point delivery in 1-5 days.

Suitable For:

Non-urgent documents and small parcelsĀ 

Regular inter-office shipments

Individuals and small businesses

pgeon Delivery works well when you need basic, economical express delivery without added customization or priority handling. The transit times are predictable and you get standard features like insurance, tracking and proof of delivery.

It is ideal for routine documents and parcel delivery needs between offices, homes, suppliers etc. pgeon Delivery prices start from RM7, making it an affordable option.


– No weekend or public holiday deliveries

– Self-service online tracking only

– Less urgent, taking 1-5 days depending on location

– Limited remote area coverage

When to Choose pgeon Prime?

pgeon Prime provides premium door-to-door express delivery with priority handling and personalization. It is designed for urgent same-day or next-day deliveries.

Suitable For:

– Time-critical documents and parcels

– Enterprises and corporations

– Businesses needing customization 

pgeon Prime is recommended when you have an urgent, important shipment that needs to reach quickly under any circumstances. You get dedicated agents, proactive alerts, weekend deliveries, priority handling and flexible collection/drop points.

It is the ideal choice for enterprises, law firms, banks and medical suppliers transporting confidential documents and high-value parcels within tight timelines. The rates are higher starting from RM55 but you get premium treatment.


– More expensive due to personalized services

– Available only in major cities and towns 

Main Differences Between pgeon Prime and pgeon Delivery

ParameterPigeon DeliveryPigeon Prime
PricingStarts from RM7Starts from RM55
Speed1-5 daysSame day or next day express
CustomizationStandard servicesHighly personalized
TrackingSelf-service onlineProactive live agent updates
UsersIndividuals and SMBsCorporates and enterprises

Which Should You Choose?

Analyze your specific delivery requirements:

– pgeon Delivery for regular parcels and documents without urgency.

– pgeon Prime for time-critical shipments that need priority handling.

Check location coverage, rates, and customize as per your needs. This will help you pick the right pgeon Courier service.

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